Dynamics 365 for Field Service

Improve Customer Satisfaction and Resource Productivity

Deliver Positive Onsite Experience

Microsoft delivers advanced scheduling, resource optimization and mobile enablement capabilities that set organizations apart by keeping the customer at the center of the business. Field Service, including advanced analytics, machine learning and the Internet of Things’ capabilities, allows field service organizations to move from a costly break-fix model to a never-fail service model. Field service Manage field service staff, work orders, schedules, dispatching, routing and repairs from one application. Detect and resolve applicable issues remotely, optimize staff resources and improve fix rates through a central platform.

Key Benefits

microsoft dynamics 356 field service

Customer Engagement

Build customer loyalty and trust  by keeping them informed during every interaction of the service chain.

Resource Omptimization

Provide agents with intuitive access to everything they need to deliver fast, effective service – with tools that are at their fingertips on a single application and to improve productivity and customer satisfaction

Empower Organization

Improve profitability by optimizing schedules.

Key Capabilities

Contract Management

Schedule and dispatch optimization

Inventory Management

Connected Field Service

Customer Centric Experience

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